Claim Warranty

Claim Warranty

  • Only the Company or its Authorized Service Agent can service/repair/install/reinstall the fitness equipment
  • Service under the terms of the warranty will be provided within Municipal limits of our Branch Town and the Town was the company has its Authorized Service Agents.
  • Where the Equipment is installed beyond the Municipal limits of our Branches/Authorized Service Agents the customer shall bear all expenses incurred in connection with the to & fro traveling expenses of technician and other incidental expenses, transportation expenses of the unit/parts as prevailing from time to time. To the Branch /Authorized Service Agent and back to the customers place.
  • Within Municipal limits after expiry of the warranty period the customer shall bear transportation expenses of the unit of the Authorized Services Agent and back to customers place in case any need arises necessitating the unit to be moved to Authorized Service Agent’s workshop for repairs.
  • Any change of location of the unit or any change of ownership has to be intimated to the Company/it’s Authorized Service Agents at least one week in advance before change. So that warranty obligation for the remaining part of the warranty can be transferred to the New/owner or the original purchaser at the new location. Failure to do so will absolve the company from the obligations under this warranty.
  • Furthermore in case shifting, for continuation of this warranty the Fitness Equipment has to be Company through its Authorized Service Agent before shifting from the original location and before using at the new location. The inspection by the Company through its Authorized Service Agent as well as cost at the time of restarting the Fitness Equipment it is found to be in working order by the Company through its Authorized representatives. This warranty shall continue to be in force for the remaining period.
  • Damages to the Fitness Equipment, sealed system or any part thereof cause during shift or transportation by customer or company through its Authorized Agents is socially at customer’s risk.
  • While the Company, as and when required, will make every effort to carry out repairs/replacement under this warranty as soon as possible it is expressly made clear that the Company shall not be liable to do so with any specified time. Replacement of imported spare parts. If required, shall be subject to availability of the same from respective manufacture or supplier.
  • The Warranty shall automatically terminate on the expiry of warranty period specified here in above even if the Fitness Equipment may not be in use for any time during the warranty period for any reason whatsoever replacement of spare parts.
  • Equipment’s are to be used within the user weights capacities. Failure to do so may not only damage the equipment but also result in serious damage to life and property.
  • Domestic grade equipment’s meant for personal use only.
  • Meters/measures including those on equipment towards medical standards are merely indicative and not accurate.
  • Proper guidance, supervision and caution are necessary in the use of all sports/fitness, injury is a risk inherent in the use of Sports/fitness equipment.
  • In the event of repairs/replacement of any parts of the sealed system this warranty will thereafter continue and remain in force only for the unexpired period of the warranty more over The time for repair/replacement and in transit where under the warranty or otherwise shall not be excluded from the warranty period.
  • The warranty will continue to be in force for the terms specified above irrespective of what replacement may be provided under it and such replacement shall not attract any fresh period of warranty beyond the period specified above.
  • It is entirely left to the Company’s discretion to effect repairs/replacement of parts of component of the sealed system at the site of installation or at the service station of its Branches or Authorized Service Agent.
  • S & T WELCARE Warrants or its Authorized Service Agent reserves the right to retain any part or component replaced its discretion the event of a defect noticed in the equipment during warranty period.
  • In one event shall the company or its Authorized Service Agent/Dealer be liable fee special or resulting, damage or loss arising or indirectly or indirectly for any delay in the performance of this warranty due to beyond their control.
  • For Service/Warranty Claiming, Purchased Agent/ Dealer will be responsible.
  • This warranty is not valid in case of any of the following events : The Fitness Equipment is not used according to the instruction given by company personnel or as the instruction manual. Defects are caused by improper or reckless use, any repair work is carried out by persons other then those authorized by the company. The original serial number deleted, defaced or altered, unless this warranty card is completed and signed by the Service Center immediately on delivery of the Fitness Equipment.
  • This warranty becomes null and void if any alterations in the electrical circuit; or parts either by way of adjustments, addition or which has been subjected to negligence, abuse, misuse or accident, damages caused caused by repairs or whist in transit in case it is done other than the company, attack by household press, excessive voltage, flood, fire or other natural modification or alteration any nature is made in the equipment.
  • The warranty will be in effective and inoperative if the failure of the electric motor (rotor-stator unit) and IC variable drive (VFD) arise due to electric short circuit or fluctuation in the voltage outside the rated range of 220 to 240 volts. Where voltage fluctuations occur a voltage stabilizer is recommended.
  • Voltage Stabilizer recommend for high life of the Machine
  • This warranty does not cover foams, rubber, plastic parts, handle upholstery and moving parts.
  • The warranty is applicable in India only.
  • This warranty shall not in any case extent towards payment of any monetary consideration whatsoever.
  • The company’s employees or its Authorised representatives have no authority to vary the terms of this warranty.
  • The warranty is affected in Coimbatore and Claims, if any shall be made only before the courts having jurisdiction in Coimbatore, and no claim shall be made against the company outside Coimbatore not with standing that the fitness equipment may have been sold or delivered or any stipulation or commitment in respect thereof any have been made elsewhere.
  • The warranty is given in lieu of all their conditions expressed or implied by law or by any person purporting to act of behalf of the company and excludes every condition hot there is expressly set out.
  • Kindly consult your physician before using fitness equipments.
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